Check Your Eligibility

How long until your access request is assessed?
Upon receiving a valid access request, the NDIA must respond within 21 days. You can find more information about this in the NDIA Operational Guidelines. This timeframe applies to a person who resides in an NDIS area, and who has made a valid request with all relevant information and evidence about their disability or impairment.

In some cases, the NDIA may need more documents, assessments or evidence, which means it might take longer for your request to be assessed.

Call NDIS on 1800 800 110 if you have any questions or to ask for an access request form.
Gentle Care support services CBD
Level 3, 480 Collins st Melbourne VIC 3000
Gentle Care support services Preston
215 Bell street Preston VIC 3072
Brisbane and Gold Coast
Gentle Care support services Brisbane and Gold Coast
86 The Esplanade, Surfers Paradise QLD 4217
Do you have Australia Residency?

To Access NDIS you must live in Australia and be:

    • An Australian Citizen or
    • A permanent Resident or
    • Hold a protected special category Visa
Are you under 65 years of age?
    • You must be under 65 to access NDIS
  • Do you live in an area where NDIS is available?
    • To access NDIS right now you must reside in an NDIS area on a designated date.
    Do you usually need support from a person or equipment to do everyday things for yourself because of an impairment or condition that is likely to be permanent?

    Consider the following when answering the above for yourself; Do you usually need support for the following?

    • Understand and be understood by other people
    • Make friends and cope with emotions
    • Get out of bed and do house chores
    • General hygiene of yourself
    • Do daily jobs, handle money and make decisionsv
    • Remembering things
    Do you require support now to reduce your support needs in future?

    To meet the NDIS early intervention rules, you need to

    • Have an impairment or condition that is likely to be permanent (lifelong); or
    • Be a child over 6 years of age with a developmental delay and the delay means you usually need more help with your self-care, communication, learning or motor skills than another child of the same age.