Assistance With Travel/Travel Arrangements

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    This is especially so for clients whose disability makes it difficult to access transport. We can provide funding for clients to access taxis, rideshares, community vehicles, and other appropriate transport methods.

    Depending on support level, a support worker can accompany the client with their travel needs through public transport or their own vehicle. Clients can also choose to develop skills in using public transport independently.

    For more information get in touch with our friendly support staff! We’re based in Melbourne, Brisbane and Gold Coast.

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    Gentle Care Support Services offers a variety of transport solutions designed to meet the specific needs of people with disabilities. Our services are flexible, reliable, and fully aligned with NDIS funding, ensuring that your mobility needs are always met. 

    Accessible Vehicle Transport  

    Our disability transport services in Melbourne offer specially equipped vehicles to cater to clients with mobility aids, ensuring a smooth and comfortable ride to any destination.

    Rideshare and Taxi Services  

     For clients who prefer standard transport options, we provide access to reliable rideshare and taxi services, all arranged and managed by our support team.

    Support Worker Accompaniment   

    If you require assistance during travel, our qualified support workers can accompany you on trips via public transport, rideshares, or even private vehicles, ensuring safety and comfort every step of the way.

    Regular and One-Off Travel Plans  

     Whether you need transport for regular medical appointments or a one-off trip to a social event, we customize travel plans to meet your schedule and needs.

    With years of experience supporting clients with disabilities, we are the trusted NDIS transport providers across Melbourne, Brisbane, and the Gold Coast. Our team is dedicated to delivering personalised solutions that promote independence and well-being. 

    NDIS-Funded Services 

    We offer fully NDIS-compliant disability transportation services, making it easier to access the transportation solutions you need.

    Flexible Scheduling 

    Whether you need regular transport or occasional assistance, we work around your schedule, providing reliable and timely service.

    Trained Support Staff 

    Our support workers are highly trained and sensitive to the unique needs of clients with disabilities, ensuring a smooth and supportive travel experience.

    Gentle Care Support Services knows that accessible, reliable transport is essential for maintaining independence and meeting daily needs. We’ve created a streamlined process to ensure our clients with disabilities experience stress-free, NDIS-funded travel solutions.

    Initial Consultation 

    We begin by assessing your specific transport requirements during an initial consultation. This step helps us understand your mobility needs, frequency of travel, and any additional support you may require.

    Personalised Transport Plan  

    We develop a tailored transport plan. This plan outlines the most suitable transportation options, whether it’s an accessible vehicle, rideshare service, or support worker accompaniment for public transport.

    Scheduling and Coordination 

    Our support staff will coordinate and schedule your transport based on your preferences and daily routine. Whether it’s for regular trips like medical appointments or special events. 

    Travel Assistance  

    If needed, our trained support workers will accompany you during travel, assisting with public transport, or driving their own vehicle to ensure your comfort and safety.

    Ongoing Support and Review  

    We continuously monitor and review your transport needs to ensure you’re always receiving the best service. Our team remains in regular contact to adjust as necessary.

    Our specialized transport services support individuals who face challenges accessing regular transportation due to their disabilities. 

    Have Limited Mobility: If you use a wheelchair, walker, or other mobility aids, we provide accessible vehicles and assistance to ensure a smooth and comfortable journey. 

    Require Assistance During Travel: For individuals who need help navigating public transport or require support while traveling, our trained support workers are available to accompany you throughout the trip. 

    Struggle to Use Standard Transport Options: If accessing taxis, rideshares, or public transport is difficult due to physical or cognitive limitations, we arrange and manage all logistics on your behalf. 

    Are a NDIS Participant: Our disabled transport services are fully NDIS-compliant, allowing clients to easily access and fund their transportation needs through their NDIS plan. 

    Reach out to our team today to discuss how we can help you get where you need to go. 

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    At Gentle Care Support Services, we go the extra mile to provide personalised, flexible, and reliable transport solutions. Here’s why clients trust us: 

    NDIS-Compliant: Our services meet all NDIS standards, ensuring you receive the support you’re entitled to. 

    Experienced Support Workers: Our qualified team is trained to aid during travel, ensuring your safety and comfort. 

    Accessible Transport Options: Whether you need an accessible vehicle or support using public transport, we have you covered. 

    Flexible Plans: We work around your schedule, providing transport solutions tailored to your lifestyle. 

    What types of disabled transport services do you offer?

    We offer a range of transport services, including accessible vehicle transport, rideshare and taxi services, and support worker accompaniment for public and private travel. All our services are fully NDIS-compliant and customized to meet your specific mobility needs.

    How do I book transportation services for people with disabilities with Gentle Care Support Services?

    To book transport services, simply contact our team by phone or through our website. We’ll schedule your transport based on your needs and coordinate all the details to ensure a smooth and reliable service.

    Is the cost of transport covered by NDIS funding?

    Yes, our services are NDIS-compliant, meaning that eligible clients can use their NDIS funding to cover the costs of transport, including accessible vehicle hire, support worker accompaniment, and other travel arrangements.

    Do you offer wheelchair-accessible vehicles?

    Absolutely! We have specially equipped vehicles that are fully accessible for clients using wheelchairs or other mobility aids, ensuring a safe and comfortable journey.

    Can a support worker accompany me during my travels?

    Yes, if you require assistance during travel, our trained support workers can accompany you on public transport, rideshares, or private vehicles. They will assist with navigation and ensure your comfort and safety throughout the trip.

    Can I get assistance with using public transport?

    Yes, we provide support for clients who need help navigating public transport. Our team can assist you with route planning, ticketing, and traveling by bus, tram, or train to ensure a stress-free experience.

    Do you provide disability transportation services for regular appointments?

    Yes, we offer flexible scheduling for clients who need regular transport to medical appointments, school, work, or other routine commitments. We also provide one-off transport for special events or occasional trips.

    What areas do you provide with your disability transportation services?

    We offer our transport services in Melbourne, Brisbane, and the Gold Coast, ensuring that clients in these areas can access safe and reliable transportation for all their needs.

    How do I know if I am eligible for your transport services?

    If you have a disability that makes it difficult to access regular transport, and you are a participant in the NDIS, you are likely eligible for our disability transportation services. Contact us to discuss your needs, and we’ll guide you through the process.